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Getting Started
Ground News Rating System
What if I disagree with a bias rating?
Bias ratings are not static and can change over time. To add your input into the ratings, you can edit a bias rating that you disagree with in the Gro...
How do I read the Ground News Bias Bar?
The bias bar demonstrates the bias distribution of reporting on a given story. For example, if 15 sources are reporting on a story, and only 10% of co...
What do the "L", "C", "R" stand for?
The letters stand for "Left" "Right" and "Center", with reference to the political spectrum. Left leaning sources tend to support issues that are impo...
Subscription Assistance
Where can I use my Ground News subscription?
Your Ground News subscription gives you access to the entire Ground News product suite. Your subscription can be used to access: The Ground News websi...
Subscription payment methods
You can purchase a Ground News subscription via Google Pay, Apple Pay, Paypal or Credit Card on the Ground News website. All subscriptions that are pu...
My subscription isn’t recognized
On the Ground News App , go to settings > manage subscription > restore purchase. If you originally purchased your subscription on the Ground News w...
Account Assistance
I can't reset my password
Sometimes the security settings on your email inbox prevent the password reset email coming through. Remember to check your spam/junk folders first, b...
Can't remember login details
Reset my password while signed out. To update your password, you can go to the sign in page on the Ground News website or app. Type in your email add...
Tips & tricks
How to hide paywalled articles
Ground News is the world's largest news aggregator, with over 60,000 news sources to compare reporting from. If an external source has a paywall prote...
Can I remove external ads?
Ground News is subscriber-supported and doesn’t sell any ads. Any ads you see are from external publishers and we cannot remove them. However, we rece...
Troubleshooting
Unable to log in or create an account
If you are having trouble logging in or creating an account, please try turning off any adblocker or VPN services before logging in. These services ca...
My bias bar colors are wrong
The Ground News bias bar is designed to represent the political party associations, depending on your Ground News edition. In countries such as the UK...
News feed isn't loading on the Ground News App
This may happen when a VPN/adblocker is being used, or if you are on a weak network connection. Some troubleshooting steps: If you are running a VPN/a...