This may happen when a VPN/adblocker is being used, or if you are on a weak network connection.
Some troubleshooting steps:
If you are running a VPN/adblocker, please turn it off before reloading the page. It can be turned on after the page loads.
Please try changing your wifi connection to another network. Connecting to a stronger wifi network can improve this issue.
Finally, please try un-installing and re-installing the app.
If you are unable to resolve this issue using any of the troubleshooting steps, or if you are experiencing this issue on our website, please contact our team: firstname.lastname@example.org.