Subscription Questions
Learn how to manage your subscription, update billing details, and explore subscription options.
Manage Your Subscription
How To Upgrade Your Subscription
Upgrading your subscription on Ground News is a simple process that can be done through both the website and the mobile app. This guide will walk you ...
How to Update Your Payment Method
You can update your Ground News subscription payment method by following the steps below. These steps can vary depending on where you purchased your s...
How To Modify Or Cancel Your Ground News Subscription
This article explains how to modify or cancel a Ground News subscription. It's important to note that you must modify your subscription through the sa...
Subscription Troubleshooting
My Subscription Isn’t Recognized
If you're experiencing issues with your Ground News subscription, such as it not syncing or being unable to access paid features, these troubleshootin...
My Sponsorship Discount Didn't Apply
If you signed up for a subscription through a YouTube sponsorship link but didn't receive the discount you expected kindly keep reading as there are s...
Can I Use My Web Subscription On The Mobile App?
Yes, regardless of where you purchase your subscription, you are able to access your subscription features on any device simply by signing into that d...
Other Subscriptions & Referrals
How To Redeem A Gift Subscription
Whether you've received a Ground News gift subscription or you're looking to purchase one for someone in your network, you're in the right place! To r...
How To Purchase a Gift Subscription, Gift Troubleshooting, and FAQ
We're happy to hear that you decided to gift a Ground News subscription! This article will answer your questions about the status of your gift subscri...
How To Refer A Friend
Did you know you can refer friends to Ground News and give them 1 free month of Ground News Premium while you're at it? To discover your personal refe...
Does Ground News Offer A Family Plan?
Ground News does not currently offer family sharing plans on any of our subscription tiers. If you'd like to request this feature, please send us a no...