Can't Remember Your Login Details?
If you’re having trouble signing into your account because you forgot your login details, there are a few ways to regain access to your account. The troubleshooting steps may differ depending on whether you signed up using an email and password or a social login (such as Google, Apple, Facebook, etc.)
If you’re still having trouble accessing your account after following the steps in this article, please reach out to our team at feedback@ground.news and we’ll be happy to help.
Resetting Your Password
To update your password, you can visit our sign in page on the Ground News website or app, and then select “Forgot password?” You will receive an email with reset instructions. If you don't receive it shortly, please check your spam/promotions inbox.
If you are unable to reset your password successfully, please contact our team at feedback@ground.news for further assistance.
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Signed Up Using Google, Apple, or Another Social Login?
If you created your Ground News account using a social login (such as Google, Apple, Facebook, etc.), please select the same social login option on the sign-in page that you originally used to create your account.
If you’re unsure which login method you used, feel free to contact our team at feedback@ground.news and we’re happy to help you locate your account.
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If you’re still having trouble accessing your account after following the steps in this article, please reach out to our team at feedback@ground.news and we’ll be happy to help.
If you have any concerns about this article and would like to leave a comment, we welcome your feedback – but please keep in mind that feedback directly submitted on a Help Center article will not be responded to by our team.